Exit guard
You let trucks out only when the system says they are clear, and you record moves to the ICD or CFS. You work in the Gate app.
You can: record exit · move to ICD / CFS · send the payment prompt · record entry · hold · escalate.
The supervisor does: release holds, resolve escalations, fix plates, waive, cancel, call CFS trucks forward.
The supervisor does: release holds, resolve escalations, fix plates, waive, cancel, call CFS trucks forward.
Letting a truck out
- Search the truck by plate (or open it from the list of trucks inside).
- Check the plate on the screen matches the truck in front of you, including the trailer.
- Look at Balance due. If it is more than zero, choose Take payment, enter the payer's phone, and wait for paid.
- Choose Exit and confirm. The system checks: still inside, no hold, no escalation, paid up to this minute.
- If it refuses, read the message — it tells you what is missing. Only then open the gate.
Why the amount can go upThe charge is TZS rate × every started 24 hours. A truck that paid for one day this morning and leaves after 24 hours owes a second day — the system asks for the top-up. This is correct; show the driver the time inside on the screen.
Contract customersTrucks of an approved contract customer show no gate balance: they are invoiced monthly. Let them out once the exit check passes.
Moving trucks
At Ubungo, ICD trucks are moved to the ICD with Move to ICD. CFS trucks called forward are moved with Move to CFS. The same rules as exit apply: no hold, no escalation, payment cleared.
When a camera is installed
The exit camera reads each plate. If the truck has not paid or is held, the system marks the exit as blocked and writes it in the truck's history — do not open the gate. In assist mode you confirm the exit on the screen; in auto mode the system records it.
DoCheck plate and trailer · make sure the screen says the exit is recorded before opening · send the payment prompt from the gate app.
Don'tOpen the gate on a promise to pay · accept cash · exit a truck that is held · record an exit for a truck still in the yard.
Kwa ufupi (Swahili)
1. Tafuta gari kwa namba yake; hakikisha namba na trela zinalingana.
2. Kama Balance due si sifuri: Take payment → namba ya simu → subiri paid.
3. Bonyeza Exit. Mfumo ukikataa, soma ujumbe — usifungue geti.
4. Gari lililozuiliwa (hold) halitoki mpaka msimamizi aruhusu. Usipokee pesa taslimu.
2. Kama Balance due si sifuri: Take payment → namba ya simu → subiri paid.
3. Bonyeza Exit. Mfumo ukikataa, soma ujumbe — usifungue geti.
4. Gari lililozuiliwa (hold) halitoki mpaka msimamizi aruhusu. Usipokee pesa taslimu.
Bravo Parking · Bravo IT · Updated 9 Nov 2026